Returning an item is easy. If you're not satisfied with your purchase, you can initiate a return online. Please note that items must be returned within 7 days of the order delivery date, and that items are in their original condition, where the item is unused and has all tags and packaging attached. Beyobo.com reserves the right to deny refund if the item does not meet its Return Policy guidelines. Final sales, promotional items or opened packaged items may not be exchanged, returned or refunded.
We guarantee our products to be free of manufacturing defects. If you receive a damaged or defective item, or your item proves to be manufacturing defective, we will always accept the item for assessment and provide a refund if validated as faulty. Such returns have to be initiated with our customer care and not via online returns.
If you miss your return pickup, one more attempt will be made to pick up your return package on the following business day. After the second failed attempt, the return request will be cancelled.
As soon as we receive your return in our warehouse, we will proceed with the returns check and validation. Once the return has been approved, we will notify you over calll and your refund will be credited within 15 days. If you return is not approved, a member of our Customer Care team will be in touch.
Please do not hand over any additional items to the shipping partner during return pickup. If you wish to return more products, please get in touch with our Customer Care team, who will arrange a pickup for the additional products. We will not be responsible for refund of additional/ unaccounted products lost in transit.